#STORIES | 1 MIN READ

Sifiso Shozi & CHWS

 

Background

Sifiso Shozi is the founder and CEO of CHWS, an ICT company based in Umlazi Township, KZN, specializing in technical support, network installation, and basic computer practical training services. Despite its humble beginnings operating from a tiny room in the backyard of Shozi’s home, CHWS has undergone a remarkable transformation since its inception in August 2014, particularly due to Shozi’s participation in the Black Umbrellas incubation program.

Engagement with Black Umbrellas

Sifiso Shozi’s journey with Black Umbrellas began with a recommendation from a friend. Intrigued, he visited their branch at Smart Exchange to learn more and found himself immediately drawn to their incubation program. He jumped into the assessment process on the same day, eager to seize the opportunity for growth and development. He was accepted to join the Black Umbrellas Foundation Programme on the 21st of May 2021 and completed the programme 6 months later.

Transformational Impact

The modules offered by Black Umbrellas, covering Business Management, Marketing Strategy, and comprehensive Business Planning, profoundly influenced CHWS’s trajectory. The programme opened doors to various opportunities, including partnerships with Siyafunda CTC, Global HR Strategies, SAB Business Start-Up Boost, Dimension Data, and Afrika Tikkun, each providing invaluable resources and support for CHWS’s expansion.

Tangible Growth and Development

Prior to the Black Umbrella program, CHWS struggled with limited resources, operating from a small space with minimal equipment and no employees. However, post-program participation, CHWS has flourished. They now boast a fully equipped workspace with 10 operational computers, three printers, projectors, laptops, and a prefabricated container conducive to their services. Additionally, the company has expanded its team, employing three full-time and two part-time staff members, all paid employees. They have obtained a customs clearing agent license for import and export goods, and their customer base has grown by a remarkable 70%. Before joining the program, their yearly revenue was under R60,000, which now exceeds R100,000, marking a significant financial milestone.

Before joing BU Programme

 

After joining BU Programme

 

Setup before joining programme

 

Setup after joining programme

 

Sifiso and Employees

 

Enhanced Operational Efficiency and Market Penetration

Shozi’s immersion in the program’s teachings significantly enhanced CHWS’s operational efficiency and market visibility. The company’s branding and customer outreach strategies underwent a transformation, resulting in increased customer loyalty and support. Shozi’s newfound understanding of market dynamics enabled him to identify opportunities, track competitors, and adapt to industry trends effectively.

Personal Growth and Visionary Leadership

Shozi’s personal growth as an entrepreneur is evident in his leadership of CHWS. He has implemented innovative strategies derived from the program’s teachings, fostering a positive work culture and empowering his team to align with the company’s vision. His commitment to continuous improvement and adaptability is reflected in CHWS’s company performance ratings, which soared from 4/10 before the program to 8/10 during its duration.

 

Future Aspirations and Recommendations

Looking ahead, Shozi envisions CHWS as a leading IT hub, housed in a seven-story building in the city. He aims to revolutionise the industry by manufacturing top-tier laptop and desktop processor components recognised worldwide. Shozi emphasizes the importance of a positive mindset and practical implementation in business success, recommending all participants approach programs like Black Umbrella with determination and openness to maximize their potential.

Conclusion

Sifiso Shozi’s journey with Black Umbrella exemplifies the transformative power of entrepreneurial education and support programs. Through dedication, innovation, and strategic planning, Shozi has propelled CHWS from a modest startup to a thriving ICT company, poised for future success and industry leadership. His story serves as a testament to the profound impact of empowerment initiatives in driving socioeconomic growth and opportunity in South Africa’s business landscape.